Terms & Conditions

1. Introduction

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These Terms & Conditions (“Terms”) govern the use of the PiggiBack website and any related pilot-stage services operated by PiggiBack Tech Ltd (“PiggiBack”, “we”, “us”, “our”).

By accessing or using our website, registering interest, or participating in any pilot activity, you agree to these Terms.

If you do not agree, please do not use the website or participate in pilot activities.

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2. Company Information

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PiggiBack Tech Ltd is a private limited company incorporated in the United Kingdom.

Registered office:
PiggiBack Tech Ltd
8 Buttercup Walk
Gravesend, Kent
United Kingdom

PiggiBack™ is a trademark of PiggiBack Tech Ltd.

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3. Pilot-Stage Nature of the Platform

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PiggiBack is currently operating in a research and pilot phase.

Accordingly:

• The platform is not a live commercial service

• Features, functionality, and availability may change or be withdrawn

• No guarantees are made regarding performance, availability, outcomes, or impact

Any information provided on the website is indicative only and shared for evaluation, research, and feedback purposes.

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4. No Ride-Hailing or Transport Operator Services

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PiggiBack does not operate as a licensed transport operator or ride-hailing service during the pilot phase.

PiggiBack:

• Does not employ drivers

• Does not dispatch vehicles as a transport operator

• Does not replace existing taxi or private hire services

All drivers participating in pilots remain independent and responsible for their own licensing, insurance, and regulatory compliance.

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5. Registration of Interest

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Any registration of interest submitted via the website:

• Does not create a contractual relationship

• Does not guarantee participation in a pilot

• Does not constitute an offer of services

PiggiBack reserves the right to contact registrants for research, pilot feedback, or updates, subject to our Privacy Policy.

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6. User Responsibilities

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Users agree to:

• Provide accurate and truthful information when registering interest or participating in pilots

• Use the website lawfully and in good faith

• Not misuse, disrupt, or attempt to gain unauthorised access to the platform

PiggiBack may restrict access if misuse or abuse is identified.

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7. Intellectual Property

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All content, concepts, designs, algorithms, workflows, and materials associated with PiggiBack are the intellectual property of PiggiBack Tech Ltd, unless otherwise stated.

You may not:

• Copy, reproduce, or distribute materials

• Reverse-engineer or replicate concepts

• Use PiggiBack branding without permission

All rights are reserved.

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8. Data and Privacy

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Use of the website and participation in pilot activities is subject to our Privacy Policy.

During the pilot stage:

• Only minimum necessary data is collected

• Data is used for research, validation, and improvement purposes

• Personal data is not sold or repurposed

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9. Limitation of Liability

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To the maximum extent permitted by law:

• PiggiBack accepts no liability for losses arising from reliance on pilot-stage information

• PiggiBack is not liable for indirect or consequential losses

• Participation in pilots is at the participant’s own discretion

Nothing in these Terms limits liability where it cannot legally be excluded.

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10. Availability and Changes

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PiggiBack may:

• Modify, suspend, or discontinue the website or pilot features at any time

• Update these Terms periodically

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

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11. Third-Party Links and Services

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The website may contain links to third-party websites or services.

PiggiBack is not responsible for:

• Third-party content

• External privacy practices

• Availability or accuracy of external services

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12. Governing Law

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These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Contact

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For questions relating to these Terms, please contact:

Email: hello@piggiback.co.uk